(FAQ)
Frequently Asked Questions
If you see any mistake on your confirmation voucher please contact us immediately by email: info@croatiatravelagent.com
If you wish to change the dates of your stay you will need to contact us in writing via email: info@croatialocaltours.com. Please, prepare a confirmation voucher you get in the email during the booking process, you will need to give us details from the voucher.
We take full responsibility for ensuring that proper security measures are in place to protect your information. When you make a booking or purchase a service at our website you agree to us using and disclosing that information to enable us to process your booking which will include the information being passed on to our third-party suppliers (such as renters, hoteliers, tours, and transfer providers, etc.).
All the bookings and purchases of the services made through this website are paid online by credit or debit card. We accept Mastercard, Visa, and American Express.
All cancellations must be made in writing. We are unable to accept verbal cancellations. Cancellation charges are highlighted in the cancellation policy of each service.
A few minutes after you book a stay or service at our website you will get a confirmation voucher with all important details. If you in few hours don’t get a voucher please send us an email at: info@croatiatravelagent.com.
We can include all travel-related services in your package depending on what you want and looking for us to organize for you. These are some services we can organize for you (book a stay in private accommodation or hotel, private transportation, walking tours, full-day tours in neighboring countries, medical services, etc.). We will strive to fulfill your desires and wishes.